HOW CAN I PURCHASE A DOURO SAILING EXPERIENCE OR BOOK AN EXPERIENCE?

You can purchase a Douro Sailing experience via mail: contato@dourosailing.com, or book your experience through the same email or phone: +351 931108318. 

There are 2 payment options at your disposal:

You can do it via:

- Paypal, email: contato@dourosailing.com.
or
- bank wire transfer (bank account number hereby)

Bank account details:

Company:
Ancora Desafio,Lda

Bank:
Santander

NIB
001800033617112202003

IBAN
PT50 0018 000336171122020 03

BIC
TOTAPTPL
Description: Name of experience + Your name

If you choose the bank wire transfer you must send us the receipt after doing it.
You must also send us your telephone number.

WHEN I PURCHASE AN EXPERIENCE, WILL I RECEIVE A VOUCHER?

If it’s your wish, yes!
In this case, you have to tell us that you want to get the voucher.
We can even put the name you want on the voucher, in case you want to offer it.

DO I NEED TO BOOK IN ADVANCED?

The ideal is to book 48 hours in advance at least. However you can call the day before the one desired or even on the same day to question the availability.

MAY I CHANGE MY BOOKING?

You can change your booking at any time, we understand that sometimes there are unforeseen circumstances.

WHAT IS YOUR CANCELLATION POLICY?

Douro Sailing arrogate to itself the right to cancel any booking due to bad weather and/or bad sea conditions, including on the same day, or for reasons beyond its control.

In this case, all bookings will be rescheduled for a new day according to the availability of both parties, Douro Sailing and client.
Under no circumstances Douro Sailing will reimburse the experience.

The client has the right to cancel the booking. Ideally, he should do it 48 hours in advance, however we understand that due to reasons of force majeure, he does it on the same day or the day before.
In either case a new date will be scheduled according to the availability of both parties, Douro Sailing and client.
Under no circumstances Douro Sailing will reimburse the experience.

WHAT ARE THE RECOMMENDATIONS FOR THE DAY OF MY BOOKING?

The recommendations for the day of you experience are as follows:

- You should wear flat shoes with rubber soles
- You must be at Douro Marina, Port/Pier D, at the appointed time (tolerance of 5 minutes)
- You must bring good mood

DO CHILDREN PAY THE SAME AS ADULTS?

Children’s price is different from adults' price, they pay less. The price varies depending on the type of experience and the child's age.

WHERE DOES TAKES PLACE THE DEPARTURES AND ARRIVALS?

All departures and arrivals are made from the Douro Marina, Port / Pier D

ARE THE CABINS WITH DOUBLE BED? ARE THEY COMFORTABLE?

There are 2 cabins (suites) with double beds in the stern and 2 cabins with bunk beds for 2 people each, in the bow,
All cabins have shower and toilet.
The cabins have all the necessary comfort to spend a good night's sleep.
To have a more precise idea we suggest you to consult the Overnight Stay experience.

IS IT ALLOWED TO SMOKE INSIDE THE BOAT?

No. The only area where it is allowed to smoke is on the Sun Deck of the boat.

IN THE CASE OF THE NIGHTS ON BOARD, IS THE BOAT SHARED BY OTHER PEOPLE?

No!
When you purchase one or several nights, the boat is only for you. The space is yours!

IS THERE A PARKING AVAILABLE?

Douro Sailing offers a free parking space in the Douro Marina for customers who sleep on board.

IS THERE INTERNET CONNECTION ONBOARD?

Yes, you have at your disposal a free wi-fi internet system onboard.

HOW TO GET TO DOURO MARINA?

Soon

 

 

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Douro Sailing is not just another nautical tourism brand, not just another boat rental company, is a lifestyle dedicated to enhance your wellbeing through a unique experience, affordable and environmentally friendly, that combines sea and river.

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